First Legal Support is a dynamic, innovative and flexible independent accident investigation agency, providing services for some of the largest UK insurers and solicitors.
First Legal Support provides full nationwide coverage for its portfolio of services. We are driven by understanding our customers needs and requirements which enable us to deliver outstanding bespoke reports underpinned by our professional approach and excellent customer service.
The full range of services are tailor made to deal with claims validation and indemnity concerns along with resolving liability and quantum issues in road traffic accidents, public liability, employer liability, industrial disease, motor theft and personal injury cases. Our no nonsense approach and forward thinking when dealing with these issues keeps us striving to improve as well as reducing costs within the industry.
We understand the need to provide information accurately and efficiently and as well as having a dedicated experienced team at our head office in Southport, Merseyside, we have a large network of investigators based throughout the United Kingdom who are able to meet our exacting standards.
We are fully aware of the areas of concern within the industry as a whole and to show our commitment to being totally independent, we are now respected members of IFIG (Insurance Fraud Investigators Group), APIL (Association of Personal Injury Lawyers) and RoSPA (Royal Society for the Prevention of Accidents).
We can attend the locus at the same time the accident occurred if requested, in order that the information provided shows similarities to the day of the accident.More Details
Locus Report Animation is one of the latest innovations to be added to our portfolio of services and adds a different dimension to our bespoke locus report.More Details
First Legal Support specialise in carrying out interviews and preparing statements from all the necessary parties involved to help build a clear picture of what has happened from the evidence provided.More Details
The site report is our empoyment/public liability equivalent to the road traffic accident locus report. To ensure complete accuracy we prefer to carry out these locus visits in the company of the client.More Details
I have used First legal Support for providing locus reports for catastrophic cases in Spain and the Canary Islands and have been very impressed with work they have completed. They provided suggestions to enhance the information required which included video locus reports, locus animations and night photographs which showed their complete understanding of their customers requirements, to provide the best possible information available. During the whole process from instruction to completion they kept me fully informed with regular updates as well as providing a cost effective, quick and reliable service. I will certainly use their services again without hesitation and would fully recommend them to my future clients for their locus and investigation work, which is second to none.
DeCotta Law, Coín , Málaga, Spain
We have used First Legal Support exclusively for many years now and are always fully satisfied with the service they provide and we have also had nothing but good feedback from our clients regarding their service. Their locus animations are an excellent innovation that we put to good use in our liability disputes with TP insurers and they have won us cases which otherwise would have dragged on indefinitely.
OAMPS UK Group (a Wesfarmers Company) Insurance Brokers
I have used the services of First legal Support for 9 years and have found their service provision across the board, from customer service to the reports produced, to be of an extremely high standard. Their investigators are professional and create a good image for our company when meeting our clients. I have used them mainly for preparing witness statements of varying types and locus reports and would say that their locus reports are what sets them apart from other outsourced service providers.
Quality Mooney Everett Solicitors
First Legal Support offers an excellent level of service. The quality of work is consistently what is needed and is combined with swift turnaround of instructions. Whenever a matter needs to be discussed, they are easy to contact and quick to offer solutions.
CW Law Solicitors Bristol